Dis-Chem Pharmacies has an exciting opportunity available for an Online Picker for their Paarl Mall store. The main function of the role will be to assist in maintaining the Online Store Click and Collect System effectiveness by efficiently and accurately picking and packing stock in line with Dis-Chem standard operational procedures, requirements and customer needs.
Minimum Requirements Essential: Grade 12 / MatricMinimum of 1-2 years' experience in a relevant retail environmentJob Specification Assist Online Administrator in keeping accurate records of all Click and Collect orders received, picked, packed and released to customer.Ensure all orders are correctly picked and packed as per picking slip to avoid any customer discrepancies.Ensure customer orders are ready for collection before the customer visits the store to collect their goods purchased.Execute all purchases based on standard and consistent Dis-Chem operating procedures.Maintain operational standards throughout the picking & packing process.Assist with weighing and shipping of orders.Resolve any customer queries in the fastest most appropriate way possible.Inform management of any customer discrepancies as soon as possible to enhance customer satisfaction.Constantly and actively strive to improve productivity of the department within the store including engagement and retention of customers regarding Click and Collect.Competencies Essential: Understand best practices related to Click and Collect in-store operationsCustomer Service driven and focus on qualityExceptional communication and active listening skillsCustomer service skillsAttention to detailDeadline drivenProblem solving skillsPatient, honest and trustworthyTime management and accountabilitySpecial conditions of employment: Willing and able to work retail hoursReliable transportSouth African citizen citizenClear credit and criminal recordsRemuneration and benefits: Market related salaryMedical aidProvident fundStaff accountONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
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