Mama Money is a growth stage fintech startup working to help migrant workers in South Africa send money home. Since 2015 we have been providing reliable remittances, at a socially fair price, to those that need it most. Mama HQ is in beautiful Cape Town, South Africa. We are 122 people strong (and counting) from 19 countries across Africa, Asia, the UK, and Europe. Our culture is built around the well-being of our team members and making a difference in our communities . "Just be lekker !" personifies our approach to work: we trust the wisdom of our talented and diverse team to do what is best for our customers and get the job done responsibly, without pedantic policies. We have an exciting opportunity for someone to join the Office Operation Department. We are looking for an experienced, highly motivated Office Manager to take control of the day-to-day office operations. This person will manage all office activities, provide managerial support to our kitchen operations team and provide general administrative support to the organisation. As the Office Manager you will:Be the key contact person for any Office Related mattersMaintain the office condition & ensure our offices are in pristine condition at all times.Coordinate with internal and external parties to implement changes required by periodic building renovations. Manage mobile phone contracts and administrationOrganise all Mama Money assets, including management of insurance portfolioProvide office support to all departments in Mama Money, including the executive team Manage the kitchen and cleaning teamsEnsure the office meets all health and safety, environmental, and general care of duty legislationManage the relationship and service level agreements with service providers & landlordManage third-party access to our officesAssist with office design and logisticsAssist in funnelling & reporting technical issues timeouslyAssist in the onboarding of new team membersMaintain stock levels and allocation of required office supplies Facilitate & organise company events for teams and agentsSupport teams in arranging team-building eventsArrange travel and accommodation for teams Oversee hospitality and event cateringManage our security team & building accessAbout you:You continually exceed the highest possible standards whilst overseeing the smooth running of the officeYou have great decision-making and problems solving skillsYou thrive within a high-pressure environment & juggle multiple things at once efficiently. You are honest and ethical with high levels of integrity and confidentialityYou have excellent verbal and written communication skillsYou have the highest attention to detailYou have good leadership skills and ability to motivate staffYou have excellent customer service skills You must have a car and a valid licence You must have a background in executive PA or office administration.It would be a bonus if:You have a background in project management, office administration, Basic IT knowledge & personnel management. Why Mama: At Mama Money, the customers & communities we serve are at the heart of all that we do. We bring our authentic selves to work where we are free to express our diverse identities while staying true to what we believe in and how we feel. Part of that means being able to have difficult conversations when necessary but always remembering to do so with trust, respect, and a positive mindset. Being open to receiving feedback and understanding how this helps us evolve and grow is essential to succeeding in our environment. We are responsible for ourselves, our behaviour, our delivery, and our output. Although we always aim to move things forward and get $hit done, we start small - taking it step by step and always looking for ways in which we can improve. We know from experience that when we work together towards a common goal, we can achieve anything. Mama Money is a special place because we care. We care about our customers, we care about the people who work for us and we care about the impact our work has on the world. There are things that we don't care about too. Things like bureaucracy, discrimination, ego, titles, and silos. We're a friendly bunch who don't take ourselves too seriously but we do take our work, and our customers' hard-earned money, very seriously. 1. Customer & Community 3. Positive Mindset 4. Responsible 5. Togetherness NB: Applications only open to candidates in Cape Town, or candidates who are actively looking to relocate at their own expense.
#J-18808-Ljbffr
