Kakamas, South Africa | Posted on 07/31/2024 Citi-Tech South Africa is a leading provider of internet services, specializing in both wireless and fibre connectivity solutions.
Our mission is to deliver high-quality, reliable internet services to our customers, ensuring seamless connectivity and exceptional customer support.
We are currently seeking a dedicated and proactive Office Administrator to join our team in Kakamas and contribute to our operational efficiency and customer satisfaction.
Job Summary The Office Administrator will play a crucial role in managing various administrative tasks, including inventory management, customer payments, vendor bills, invoice queries, and outstanding account management.
This role requires excellent organizational skills, strong communication abilities, and a keen eye for detail.
The ideal candidate will be customer-focused and capable of multitasking in a fast-paced environment.
Roles and Responsibilities: Some of the roles and responsibilities are set out below: 1.
Inventory Management: Maintain Inventory Records: Accurately track and document all inventory items, including hardware, tools, and office supplies.
Inventory Audits: Conduct regular audits to ensure inventory levels are accurate and up to date.
Order Supplies: Monitor inventory levels and reorder supplies as needed to prevent shortages.
Inventory Reporting: Prepare and submit detailed inventory reports to management on a regular basis.
2.
Walk-in Cash Payments: Cash Handling: Accept, count, and verify cash payments from walk-in customers.
Receipts: Issue receipts for all cash transactions and ensure proper documentation.
Daily Reconciliation: Reconcile daily cash transactions.
Record Keeping: Maintain accurate records of all cash transactions for audit and reporting purposes.
3.
Vendor Bills: Receive and Verify Bills: Receive vendor bills and verify the accuracy of the charges.
Process Payments: Process payments to vendors in a timely manner in liaison with the accounts department, ensuring all bills are paid by their due dates.
Maintain Vendor Relationships: Communicate with vendors to resolve any billing issues or discrepancies.
Record Keeping: Maintain organized records of all vendor bills and payments.
4.
Invoice and Statement Queries: Customer Inquiries: Handle customer inquiries regarding invoices and account statements.
Resolve Discrepancies: Investigate and resolve any discrepancies in customer invoices and statements.
Customer Communication: Communicate with customers to provide clarification and updates on their billing status.
Documentation: Maintain detailed records of all invoice and statement queries and their resolutions.
5.
Vehicle and Tool Check: Vehicle Maintenance Records: Keep detailed records of all company vehicles, including maintenance schedules, insurance, and registration.
Tool Tracking: Monitor and document the use and condition of company tools.
Inspection: Conduct regular inspections of vehicles and tools to ensure they are in good working condition.
Scheduling: Schedule regular maintenance and servicing for company vehicles and tools.
Reporting: Report any issues or repairs needed to management promptly.
Requirements Organizational Skills: Ability to manage multiple tasks and prioritize work effectively.
Attention to Detail: Strong attention to detail to ensure accuracy in inventory, billing, and record-keeping.
Communication Skills: Excellent verbal and written communication skills for interacting with customers, vendors, and colleagues.
Financial Acumen: Basic understanding of financial transactions and record-keeping.
Problem-Solving Skills: Ability to resolve issues and discrepancies efficiently.
Computer Proficiency: Proficiency in using office software, including word processing, spreadsheets, and inventory management systems.
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