To build and manage a commercially viable clinic through the promotion and delivery of professional, value-adding clinic services in line with the South African Nursing Council (SANC) regulations, Company policies and procedures.
Job Objectives: To establish and grow a loyal client base through effective promotion of the Clinic's services to Clicks' customers and by delivering high standards of patient care and customer service.To provide a multitude of clinic services, including but not limited to, providing lifestyle management screening tests, conducting 'well baby' clinics, health immunisations, baby health monitoring, reproductive health services, adult immunisations, primary health care (minor ailments and wound care) and a Phlebotomy Service.To counsel and advise patients on health information, weight management and refer patients to Pharmacists and other health professionals when appropriate.To ensure patient information is held securely, confidentially and is accurately maintained on an electronic system and that payment is received for all services rendered.To ensure the efficient running of the clinic through effective administration, booking of locums and through accurate and timely reporting on financial and stock management.To ensure efficient stock management and to prevent stock loss and shrinkage, and to monitor the cold chain and take necessary safety precautions, particularly with regards to managing medical supplies.To establish and build health professional networks in order to further enhance the commercial viability of the clinic and the service offering to patients.To plan, coordinate and implement Health Days and any other ad hoc projects in order to further enhance Clicks' offering to its customers.To manage adverse events and emergencies in a professional and effective manner.Knowledge: Financial and commercial acumen.Integrity.Ability to work independently.Confident and engaging.Customer service orientated.Proactive.Computer Literacy (MS Office, including Outlook, Word, and Excel).Marketing and selling skills.Time management.Skills: Delivering Results and Meeting Customer Expectations.Persuading and Influencing.Relating and Networking.Planning and Organising.Adhering to Principles and Values.Following Instructions and Procedures.Entrepreneurial and Commercial Thinking.Experience: A minimum of 3 years practical experience in a broad range of nursing disciplines, preferably Community Health, Primary Health and Midwifery.Experience with Unisolv and Allegra.Education: Essential: Registered Nursing Practitioner with SANC.Essential: 3 year Diploma in Nursing or the 4 year degree.
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