To plan, organise, execute and monitor all Clinical (Nursing) and Non-Clinical Agency work across the Group. The incumbent is accountable for establishing and driving Group wide initiatives aimed at increasing efficacies, minimising redundancies and increasing cost efficiencies for Agency Personnel.
Minimum Requirements: Diploma or B.Cur Degree in General Nursing.Post Graduate Degree in Nursing.5-7 years' experience in Nursing Management.Duties and Responsibilities: Implement, monitor and control financial and business processes for clinical and non-clinical agency staff across CHG hospitals according to quality standards, policy, compliance and governance requirements (the following non-clinical functions are included: Billings Department and EMS).Ensure the development, alignment and consistent implementation of agency resource plans and end-to-end standard operating procedures and processes.Research current industry and market trends and use knowledge for business improvement; consult with Group Nursing Services Manager, Hospital Managers and Nursing Services Managers on agency utilisation improvements and opportunities.Review existing agency utilisation processes at Group and Hospital Facility levels and suggest innovative and practical ways to streamline processes to drive efficiencies, minimise redundancy and manage agency staffing costs.Develop and continuously review relevant tools and frameworks to track the availability and placement of nursing staff in specialised and non-specialised units.Proactively monitor staffing patterns and acuities in accordance with the correct staffing ratios to maintain quality of care.In collaboration with the Group Nursing Services Manager and Nursing Services Managers in hospitals, develop and contribute to the annual agency staffing budget and recruitment plan for agency staff.Develop and drive the agency staff recruitment process, which includes selection, finalization, induction and orientation.Review all incident reports relating to the area of assignment, recommend additional follow-up/escalation as appropriate, track trends and recommend initiatives for change.Establish parameters for Nursing flexible resources and ensure the implementation thereof across all hospitals.Collaborate with NSMs and Unit managers to ensure the monitoring of performance for Agency staff.Provide input into recruitment and selection processes to source and select the appropriate caliber and number of candidates to meet business requirements.Develop a Group-wide recruitment, onboarding and performance plan for agency staff and train relevant managers in hospital facilities on effectively using the plan.Monitor adherence to the recruitment plan and evaluate effectiveness against financial parameters.Establish frameworks for conducting performance reviews for agency staff.Identify and ensure acquisition of required managerial or functional competencies and knowledge.Execute department strategy and operational plans and manage the department's annual budget to meet set objectives and performance targets.Prepare hospital/service statistics, analyse data to identify issues/trends and recommend appropriate strategies.Drive branding and advertisement of CHG Nursing Pool Agency.Provide consistent, high-quality advice and guidance to internal stakeholders.Analyse trends, anticipate issues and ensure contingency plans are in place; proactively recommend solutions to identified risks.Provide advice (and where necessary draft relevant documentation) regarding CHG Standards, Policies and SOPs.
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