Department: Operations ROLE OVERVIEW: The Fleet Manager is responsible for overseeing the day-to-day functions of the fleet in combination with the use of both internal and external systems as well as available support teams to ensure that the Fleet objectives and monthly/yearly targets are met, being responsible for directing, coordinating, planning, and overseeing tasks and operations pertaining to transport activities. OUTLINE DUTIES AND RESPONSIBILITIES: Oversees the Imports, Exports and Tracking teams and their related functions. Oversees the Discipline team and ensures related issues are timeously followed up and dealt with accordingly and escalated where necessary. Consult with the Legal team concerning discipline issues and provide solutions to pertinent issues which may affect the day-to-day running of the fleet. Monitors Loads available from Mozambique, Malawi and Zimbabwe to ensure vehicles are optimally used and that sufficient capacity is always provided to our customers by also incorporating driver management. Understands and leverages the companys operating systems and communication devices, ensuring that reporting staff are using the systems and devices correctly and in full, to the benefit of the operation. Oversees KPI performance actively seeking to improve efficiencies within the fleet. Effectively and actively promotes a customer services approach understanding customer requirements and quality standards. Escalates issues or concerns that cannot be resolved to Management to address. Identifies and communicates any threats or weaknesses relating to Fleet performance, as is deemed relevant. Consistently promotes and adheres to Company policy, procedure, and legislation, including but not limited to, that relating to health and safety. From time to time, works on ad-hoc projects and undertakes other reasonable duties as required by senior management Degree in Business and/or Administration, Logistics And/or Transport Diploma. 5 - 8 years with relevant management experience in a similar role within the transport/logistics industry, preferably in Transport and/or Logistics. Must have Leadership experience. Excellent knowledge of Microsoft Office products (word; excel; PowerPoint) Others: English Full Command of the English language, both written and spoken Key Competencies: Customer, people and results-centric. Strong interpersonal skills and the ability to work well as part of a team, as well as manage people; excellent communication skills, both verbal and written. Works logically and systematically to solve problems, make decisions and think laterally and flexibly with the ability to manage sustainable change. Must be able to go out of his/her way to get the job done. Maintains a positive attitude to continued learning and growth