Duties & Responsibilities:Process orders received, arrange shipment and ensure the smooth and efficient movement of goods/products to the customer for order fulfillment.Receive orders via customer portals and process.Qualify, confirm, check product availability and load orders on Syspro.Confirm pricing, provide quotations, receive Purchase Order, create invoice and send invoice to client.Liaise with Planner, Production and Warehouse regarding orders received.Update and save Order Book once all releases are updated.Communicate with client/buyer throughout the order and delivery process.Build and maintain client relationships.Attend to and resolve queries and disputes timeously.Prepare and complete all documents for shipping including delivery notes.Create and print label, ASN, collection of bins, packaging instructions and send to Warehouse.Monitor and track shipment to ensure it is delivered on time and in full.Perform Syspro reconciliation to verify Order Book is aligned with customer orders.Do credit notes and debit notes according to requests received from Finance.Prepare summaries, reports and analyses on sales, order volumes and delivery performance.Requirements:Matric/Grade 12 with Mathematics/Tertiary qualification.MS Office and Syspro. MS Excel expert. Customer Relationship Management Systems. Logistics software.Teamwork - collaborate and build relationships between departments.Good problem-solving skills.Systems driven.Financial knowledge.Supply Chain knowledge.Familiar with shipping regulations, customs and freight procedures - local and international.Excellent communication skills (verbal and written).Time management/work under pressure and meet deadlines.Attention to detail.Experience:3 - 5 Years experience in Sales & Logistics coordination.Experience within a manufacturing/Engineering environment preferable.
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