Duties & Responsibilities: Process orders received, arrange shipment and ensure the smooth and efficient movement of goods / products to the customer for order fulfillment.Receive orders via customer portals and processQualify, confirm, check product availability and load orders on SysproConfirm pricing, provide quotations, receive Purchase Order, create invoice and send invoice to client Liaise with Planner, Production and Warehouse re orders received Update and save Order Book once all releases are updated Communicate with client / buyer throughout the order and delivery process Build and maintain client relationships Attend to and resolve queries and disputes timeously Prepare and complete all documents for shipping including delivery notes Create and print label, ASN, collection of bins, packaging instructions and send to WarehouseMonitor and track shipment to ensure it is delivered on time and in full Perform Syspro reconciliation to verify Order Book is aligned with customer ordersDo credit notes and debit notes according to requests received from FinancePrepare summaries, reports and analyses on sales, order volumes and delivery performance Requirements: Matric / Grade 12 with Mathematics / Tertiary qualificationMS Office and Syspro.
MS Excel expert.
Customer Relationship Management Systems.
Logistics softwareTeam work - collaborate and build relationships between departments.Good problem-solving skillsSystems drivenFinancial knowledgeSupply Chain knowledgeFamiliar with shipping regulations, customs and freight procedures - local and international Excellent communication skills (verbal and written)Time management / work under pressure and meet deadlinesAttention to detail Experience:3 - 5 Years experience in Sales & Logistics coordination.Experience within a manufacturing / Engineering environment preferable