NIGHT SHIFT TECHNICAL ASSISTANT Fidelity Cash Solutions – CashMaster, Waltloo Reporting to: Operations Manager The candidate will be responsible for servicing and repairing of all Canisters including minimum servicing of Julongs at the Cash Centre.
Minimum Requirements: Matric / Grade 12 / National Senior CertificateAbility to work under pressure and meet targets and deadlinesAble to work effectively in a complicated environment with minimal management guidance/supervisionAttention to detailKey Performance Areas: Receive all canisters from TellersService, checking, and repairing of canistersTagging of canisters that do not have RFID tags or not workingDock all canisters to see if the tag is registeringHanding over all canisters to the CIT Box Room OperatorAny canister work-related instructions given by management need to be followed throughCore Competencies: Demonstrates integrity by modeling CashMaster's values and ethical standardsStrong analytical skillsFocuses on impact and result for the client and responds positively to feedbackLeads teams effectively and shows conflict-resolution skillsConsistently approaches work with energy and a positive, constructive attitudeBuilds strong relationships with clients and external actorsRemains calm, in control, and good-humored even under pressureDemonstrates openness to change and ability to manage complexitiesAbility to advocate and provide policy adviceAbility to promote integrity and business ethics; demonstrate mature judgment, trust, and open communication; ability to ensure effective teamwork, collaborative behavior and team spiritAbility to develop collaborative and harmonious relationships with external partners and clients at the senior levelExcellent communication and negotiation skills to persuade and influence othersAbility to multi-task and prioritize work schedulesSkills: AnalyticalCommunicationCritical thinkingDiplomacyPersuasion and influencingJudgement and decision makingService orientation
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