Job title : Night Auditor Radisson Blu Hotel Sandton, Johannesburg - Rooms Job Location : Gauteng, Johannesburg Deadline : January 09, 2025 Quick Recommended Links Jobs by Location Job by industries Key Responsibilities of Night Auditor: Available to register, process, and greet customers promptly Checks the daily arrival list Welcomes the guests to the hotel Reconcile all accounts in a timely manner Verify that all EOD work has been performed by other departments Schedule guest wake-up calls and reservations for the following day Arranges fulfilment of customer services by working with Front Office staff, Housekeeping, Reservations and Room Service Allocates rooms and issues appropriate keys Follows-up and verifies arrivals by updating registration cards in regards to spelling of guest's name, address and method of payment Is aware, at all times, of current room status and room availability Fully aware of, and knows how to handle, all current and future hotel promotions Ensures all guests establish credit upon check-in Improves timeliness of cash flow by adhering to established credit and inventory control procedures Receives proper approval codes for cash and credit card paying customers Adheres to hotel policies regarding the use of cash banks Communicates effectively with guests, colleagues, and supervisors Demonstrates teamwork by co-operating and assisting colleagues as needed Uses the YIC approach to respond to negative comments and complaints; and notifies Front Office Manager immediately for appropriate follow-up Requirements of Night Auditor: Must have completed Grade 12 (Matric) or equivalent At least 1+ year working experience in 5* Hotel as Receptionist or Customer Service Working knowledge of Opera System Strong eye for details and goo problem solving skills Exceptionable computer skills including Microsoft Office Fluent in English, both verbal and written skills Flexible and able to work shifts Ability to multitask Yes, I Can!
Attitude Excellent team player with strong communication skills, you will have a passion for delivering a great customer experience Previous experience of using Opera Property Management System is advantageous Accounting / Financial Services jobs