My client, a leading and well known company based on the East Rand requires New Business Representatives with experience in the Services Industry.This position is reprting to the Head of Customer Relations.Purpose of the Job:To effectively market the Company stable of Product Offerings to potential customers with a view to increasing contracted manufacturer business and forging long-term customer partnerships.
In addition, further develop manufacturer/retailer business partnerships, which provide a total end to end solution to the client, pre the assignment of the converted customer to the Account Executive for Library Management.
Requirements:Matric (compulsory), Tertiary education preferableKnowledge and ability to use MS Office portfolio of products (Word, Excel, PowerPoint)Needs a comprehensive understanding of Sales in the Services industryProduct Offering across Brands (will cover in induction and be ongoing)At least 4 to 5 years New Business Acquisition experience including Cold CallingExperience in a Service Industry ESSENTIALMust have a solid Sales Lead Generating background ESSENTIALMust have experience in client relationship management/customer serviceCall Centre Experience a plusGood Computer skillsSA Citizens onlyMust be Criminal ClearMust reside in the greater Johannesburg areaMust have excellent business acumen Behaviours and attributes:Service DrivenAbility to understand customers needsTarget drivenResilient to criticism/rejectionGood communication/negotiation skillsStrong problem-solving skillsInitiativeAttention to detailAbility to handle deadlines and stressSelf-confident and determinedSelf-motivated and self-disciplined KEY PERFORMANCE AREASAchieving Sales and Business Development ObjectivesActively seek out and convert new business (annual target to be assigned)Achieve and strive to exceed budgetsComply with sales plan and identify course correction if requiredConduct regular meetings with Head of Customer Relations, identifying opportunities and resolving challenges where necessaryPrepare, present and maintain New Business Plan to achieve objectives.Identify new potential business opportunities (sectors, markets etc)Maintain Effective CommunicationShare knowledge within the team and draw upon the expertise of others across the Hirt & Carter business units to fulfil customer requirements.Effective communication with all internal and external customers.As a team, lead bi-monthly New Business Update meetings with Head of Customer RelationsDevelop Knowledge and SkillsMaintain New Business Opportunity Database and track conversion rateEstablish (with senior management) role development objectives and carry out plans to achieve these objectives.