Responsibilities:
Responding to, resolving, and closing tickets for maintenance tasks, change management, and routine activities.
Designing, building, maintaining, and extending LANs and WANs which are fit for use and purpose in accordance with Company standards and baselines.
Maintaining and evolving standards and baselines in response to changes in the IT landscape, adoption of new products and technologies, or to cater for vulnerability management.
Following runbooks for routine daily, weekly, monthly, etc. operations activities, and evolving the runbooks as necessary for continuous improvement or in response to changes in architecture and technologies.
Maintenance of documentation and records of activity whether they be text documents, network diagrams, or information in OSS such as IPAM and other inventory systems.
Planning and executing changes in accordance with company Change Management policy and procedures.
Participating in Capacity Planning work.
Participating in Vulnerability Management through remediations and standards-based practices.
Contributing to planning for proposals, quotations, and new solution designs.
Completing timesheets or other required records that enable effective billing and costing.
Understanding and complying with all Company policies, processes, and procedures, including those for Information Security and Performance Management.
Research, development, and self-improvement.
Working as part of a distributed team comprising other Network Administrators, Systems Administrators, and LOB application specialists.
Diagnosing and solving routing and connectivity problems and performance issues.
Working with product vendors as needed to troubleshoot, upgrade, or replace systems when required.
Ensuring data protection and overall integrity through security practices, documented and tested backup strategies, redundancies, and business continuity plans.
Participating in audit remediation processes, as required.
Participating in meetings and performing other duties as assigned by management.
Accepting responsibility for maintaining the security of all Information Assets entrusted to you.
Adhering to the acceptable use policy and what it prescribes as acceptable conduct.
Key Skills:Be a dependable team member, attentive to detail, capable of meticulously accurate work, and have a service-oriented mindset; Outstanding verbal and written skills, and experience working with staff of all levels; Understand at least basic administration of Windows and Linux systems and how it relates to networking; Strong demonstrated use of Excel, Word, PowerPoint & Visio; Have a clean police record and a valid passport; Be familiar with Information Security (ISO27001); Familiarity with working in accordance with PCI DSS would be an advantage; Willingness to work flexible hours across time zones, as required for international business.Qualifications:Have at least 3 years' experience with performing most of the requirements described above; Have at least one of the following certifications (or better): JNCIS-SEC, JNCIS-ENT; Have at least one of the following certifications (or better): CCNP: Routing and Switching, CCNP: Security; Bachelor's degree in an IT-related field (Advantageous); Experience working in or with financial institutions would be an advantage.
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