Network Engineering Lead

The purpose of the Lead Network Engineer is: The Lead Network Engineer plays a lead specialist role in the setting up, developing, and maintaining computer networks within the organization. The role involves applying in-depth expert-level knowledge of technical support to manage and lead user support, troubleshooting and resolving network problems and client queries, and efficiently configuring, testing, monitoring, and controlling the performance, status, and maintenance of computer networks within the organization.

This role will be responsible for:

Managing incidents of high complexity, Conducting advanced and complicated tasks, Providing resolution to a diverse range of complex problems. The role uses considerable judgment and independent analysis within defined policies and practices, and applies analytical thinking and deep technical expertise to achieve the desired outcomes, while coaching and mentoring team members across functions.

This role further coordinates and liaises with vendors and internal teams to monitor the installation and integration of network and security technologies including support for escalated incident resolutions.



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