Job Requisition - 137288
Closing Date - 31 December 2024
Location - Johannesburg
Cluster - Nedbank Wealth - Wealth Management SA Business Unit
Please Note: Preference will be given to applicants from Underrepresented Groups
Job FamilySales And Services
Manage Self: Technical
FAIS AffectedFAIS Affected - Yes
Job PurposeTo attain new and expand existing client base for Nedbank to grow the Nedbank brand and optimise revenue according to business objectives.
Job ResponsibilitiesContribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (eg: staff surveys etc)Participate and support corporate social responsibility initiatives for the achievement of key business strategiesIdentify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systemsFollow laid down processes in opening of accounts by using checklist and account opening matrixComplete weekly compliance training and assessment online to keep up to date on changesKeep relevant compliance Letter of Authority up to date and inform clients at each interactionAction daily control reports and attach correct documentationIdentify new clients and their needs through needs analysis and provide a suitable solutionCross sell to existing clients by establishing need through financial fitness discussionsObtain referrals from existing clients as well as leads from other Business Units through area collaborationEnsure that every deal done is priced in line with Business Unit objective and strategyGenerate revenue through charging for ad hoc services provided to clientsMonitor and manage sales on a daily; weekly and monthly basis in order to achieve monthly targetsIncrease market share by converting secondary clients to primary clients and ensuring accounts are entrenchedParticipate in end of day discussion and apply recommendations from manager to optimise sales resultsKeep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessionsUnderstand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.Job Responsibilities ContinueImprove personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managersEnsure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time framesEnsure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team. Maintain world class service standards when dealing with clients by listening; attending to their needs; keeping them in the loop and making things happen for themEnsure that client complaints and queries are resolved timeously by using relevant complaints systemAdhere to the ask once promise to clients according to Nedbank strategyBuild relationships with clients through regular contact and having an individual interest in themNetwork with internal stakeholders to collaborate in order to provide complete solution to clientsObtain regular feedback from clients by requesting completion of feedback formsMitigate risk to Nedbank by identifying and verifying clients manually or using relevant technologyAdhere to clean desk policy to minimise risk of exposing client confidentialityReduce fraudulent transactions by reporting suspicious transactions to the relevant department.People SpecificationEssential Qualifications - NQF LevelMatric / Grade 12 / National Senior CertificateAdvanced Diplomas/National 1st DegreesEssential QualificationsFAIS Recognised qualification: NQF Level 5
Regulatory Exams: 5
Class of business for long term category
Preferred QualificationBachelor of Commerce: Banking or accounting. FAIS qualification, Regulatory Examinations 1.
Minimum Experience Level1 - 2 years as a Sales Consultant in a Financial industry
Technical / Professional KnowledgeBusiness terms and definitionsData analysisGovernance, Risk and ControlsNedbank policies and proceduresRelevant regulatory knowledgeRelevant software and systems knowledgeBusiness writing skillsNedbank cultureCluster Specific Operational KnowledgeBanking knowledgeEnergyHigh-Impact CommunicationManaging WorkSustaining Customer Satisfaction
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