National Key Account Manager - Emergency Care

Details of the offer

Job DescriptionExecustaff Recruiting Services SA (Pty) Ltd is seeking a qualified individual for the position responsible for the sales and key account management of the Stryker Emergency Care range of products.ResponsibilitiesResponsible for maintaining and growing existing business and expanding sales within the assigned territory.Scheduling and attending appointments with existing and potential customers; and sub-distributors.Demonstrating products to clinical personnel.Achieving sales targets.Networking and developing relationships with new customers and managing existing customers.Requesting and following up on quotations.General administration associated with the position.Assisting and supporting technical services where needed.Recording all activities on Force Manager CRM.Marketing ResponsibilitiesResponsible for workshops and various conferences as needed.Achieving and managing sales budgeting per territory for the SBU.Effective implementation of tactical and strategic plans.Conducting effective marketing activities, including congresses and customer workshops.Daily calls to customers and new prospects.Promoting all products offered in this portfolio.Utilizing sales knowledge to effectively sell product features and benefits.Evaluating, analyzing, and reporting on competitors' products to drive strategies.Customer Relations ResponsibilitiesEstablishing a network with stakeholders and Key Opinion Leaders.Building and maintaining strong relations with all stakeholders.Attending appointments with customers and prospects.Gathering customer requirements to ensure satisfaction.Assisting with successful congresses and training workshops.Identifying the correct customers to attend product training to ensure ROI.Managing relationships with all customers, prospects, and key opinion leaders.Maintaining good relations and communication with internal customers.Utilizing customer profiling and mapping tools to grow product families according to customer needs.Sales Reports and Administration ResponsibilitiesAchieving monthly and quarterly sales budgets for the SBU.Assisting with daily Ariba/Trade world, tender input, and quote requests.Submitting expense claims on time with correct cost allocations.Submitting monthly reports to the Business Unit Manager before the 5th of the month.Recording weekly call reports and planners on Force Manager.Ensuring compliance with regulatory SOPs, SA Regulations, and Code of Business Ethics.Maintaining the company's ethical position.Effectively communicating and managing company business conduct policies.Training ResponsibilitiesMaintaining a high level of motivation for marketing functions.Preparing and conducting presentations at sales consultants' and management meetings.Assisting with product queries and technical/clinical application information.Identifying and implementing educational events for customers to achieve growth.Training new customers on the range of products.Participating in company business and sales meetings and providing input to management.Assisting with planning of all congresses identified.Reporting ResponsibilitiesAdhering to credit policies and procedures of the group.Maintaining all administrative responsibilities associated with this position.Ensuring all product and marketing activities comply with legal and ethical standards.Managing all company expenses within the marketing budget.Informing management of changed legal or medical requirements.Submitting monthly reports to senior management and recording all activities on Force Manager CRM.Stock Management ResponsibilitiesAssisting with stock rotation and slow-moving identification and returns.Providing input on stock ordering and feedback on stock requirements.Managing demo equipment allocated to customers.Managing boot stock and rotation of stock to reduce expiration.Providing feedback to management on consignment stock.RequirementsQualificationsGrade 12 (NSC) is a minimum requirement.A relevant degree or diploma is an advantage.Project management and sales experience are advantageous.Qualified Paramedic is a must for this role (or extensive EMS experience).Previous key account management experience is needed.Knowledge of the target group of customers such as hospital groups and ambulance builders.Computer literacy and proficiency in MS Office, specifically Excel (level 2 at least) and MS Word.Skills/CompetenciesAdvanced planning and organizational skills.Excellent written & verbal communication skills.Negotiation and project management skills.Strong analytical and decision-making skills.Ability to work independently and in a team environment.High level of energy and stress tolerance.Ability to travel extensively in the country and abroad.Salary: R60 000 - R65 000 per month (CTC), including travel allowance, pension, medical aid, laptop, iPad, fuel card, and reimbursements for cell phone and data.
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