Key Responsibilities:Strategic Planning: Develop and implement operational and life-cycle strategies for portfolio assets, ensuring long-term sustainability.Project Management: Lead and manage various facilities-related projects, ensuring adherence to timelines and budgets.SLA & Vendor Management: Oversee the management and awarding of contracts, ensuring compliance with service level agreements (SLAs) and maintaining high standards of service.Financial Oversight: Handle CAPEX budgeting, financial reviews, and ensure alignment with financial goals.Utility & Maintenance Management: Manage utility consumption, implement a 3-year rolling maintenance plan, and ensure day-to-day and abnormal maintenance is carried out effectively.Audit & Compliance: Ensure compliance with legislative requirements through regular audits and act as custodian of policies, procedures, and standards.Centre Management: Collaborate closely with Centre management, sharing best practices, driving operational improvements, and maintaining open communication with all stakeholders.Leadership: Provide guidance to facilities and operational teams, managing performance, succession planning, and fostering continuous development.Problem Solving: Address high-risk issues and provide innovative solutions to operational challenges.Experience / Education:Minimum of 8 years' experience in Facilities and Operations Management.Proven project management experience in facilities management.Strong understanding of CAPEX management, budgeting, financial reviews, and utility management.Experience in creating and executing a 3-year maintenance plan and conducting regular audits.Qualification: Engineering degree/diploma in Mechanical or Electrical Engineering or relevant technical qualification with at least 10 years of practical experience in an engineering and/or built environment.Skills & Knowledge Required:Expertise in vendor and contract management, ensuring compliance with SLA requirements.In-depth knowledge of legislation, industry standards, and regulations.Proficient in financial management, budgeting, and auditing principles.Problem-solving and decision-making skills, with the ability to manage multiple tasks under pressure.Strong customer service orientation, ensuring client satisfaction.Competencies:Leadership and team management, fostering collaboration and performance excellence.High proficiency in communication, strategic thinking, and organizational planning.Ability to work effectively under pressure and meet deadlines.Customer service focus is essential.Relationships:Internal: Portfolio Manager, Site Administrator, Security, Cleaning, Handymen.External: Contractors, Landlords, Tenants, Service Contractors.If you have a proven track record in facilities and operations management