National Customer Manager

Job title : National Customer Manager
Job Location : Gauteng, Johannesburg

Deadline : December 20, 2024

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Key Responsibilities Manage and develop a portfolio of prospects and existing customers. Establish customer agreements, ensure pricing guidelines are applied, profitability targets are adhered to. Develop and implement a strategy to major accounts in shortest possible time. Exploit all opportunities from existing and potential customers. Develop and implement a personal sales plan and call cycle that incorporates targets Manage all customer related information through communication and sales tools Monitor customer performance, loyalty and satisfaction to measure success, business fluctuation and possible business at risk. Take appropriate corrective measures. Continuously develop DHL knowledge, commercial awareness and own skills. Promote DHL brand image and values through own appearance & behaviour.
Minimum Requirements Bcom Business Management degree Excellent written and verbal Business English communication ability and skills Own transport Valid drivers license 5 years experience in field sales (logistics / courier industry advantageous) Experience in dealing with customers of large & established corporate firms. Analytical skills Computer Literacy Ability to plan effectively Knowledge of DHL Operations Knowledge of Air Express Industry

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