National Account ManagerOur client, a leading distributor and manufacturer of household goods throughout South Africa, is looking for a National Account Manager for their division based in Gauteng. You will have the overall responsibility for the sales objectives of the individual brand - sales & margins. Maintain & grow current customer base & identify revenue opportunities through new business opportunities & securing new market - ultimately filling factory capacity with required product mix to maximize efficiency.Duties & ResponsibilitiesKey Performance Areas:Responsible for formulation & implementation of customer strategies once approved to achieve sales volumes, margins, & share targets at the budget cost & margins for a division or major geographical area.Manage & ensure that all records are continually updated & maintain individual contact with key customers & management.Conceptualize, develop, manage, & implement a sales strategy to achieve brand objectives through accurate forecasting.Manage brand sales strategy & ensure a correct product & customer mix to achieve the targeted sales at the required margin - thus achieve annual sales budgets, targets, & margins.Effectively communicate the value proposition.Stay informed of local & international trends in terms of product innovation ideas & market trends.Maintain a consistent pipeline of sales & supply regular forecasts quarterly while keeping top management informed of any potential changes.Collaborate/partner & build strategic relationships with all current customers while seeking new ones.Initiate new channels & markets to expand & grow the business.Contribute to ensuring continued product development.Positively influence alignment of Sales & Marketing strategies thus contribute to growth of customer base to optimize margin opportunities.Analyse & drive our largest clients in business forward by using the data given by the client & driving commercial insight with the merchandiser & planner.Monitor local & international industry trends.Accurately forecast fashion items to maximize returns & reduce usage of provisions & write-backs.Accountability for maintenance of service levels & reduction of credit & returns.Assist with sales forecasts & collection of overdue accounts.Resolve customer complaints or problems.Manage & monitor customer satisfaction & retention.Advise customers on technical or procedural issues.Execute brand sales strategy in alignment with divisional strategy.Achieve brand sales targets at required margins.Prepare sales expenses & effectively manage expenditure.Initiate & develop new channels & markets.Accurately forecast sales & profits.Maintain solid communication with general site managers to ensure efficient balance of production.Local travel required, one/two weeks per month.Desired Experience & QualificationRequirements:Diploma/Degree or equivalent in Sales & Marketing.6+ years' sales & marketing experience.Furniture manufacturing experience will be an added advantage.
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