JOB SUMMARYThe National Account Executive – 'Government' is responsible for managing the relationship with assigned key accounts within the 'Government' (transient, group, and catering) segment. The primary intent is to drive sales for hotels within South Africa. The National Account Executive 'Government' will also facilitate opportunities for outbound hotels at the customer's request. Proactively manages relationships with multiple stakeholders. Works in conjunction with the National Account Team – 'Government' to ensure sales account revenue targets are achieved through strategic account management.This person will drive share and further penetrate assigned mid to large size accounts, to drive profitable revenue to support hotel sales strategies. Proactively manages relationships with multiple stakeholders, managing a diverse portfolio.SCOPE/BUSINESS CONTEXT/CANDIDATE PROFILEMinimum 2 years proactive sales experience.Skills and KnowledgeExcellent selling skills and understanding of sales processes; can effectively up-sell products and services; can bring a sale to closure.Strong customer development and relationship management skills.Knowledge of group, extended stay, and transient business.Ability to execute successful sales strategies and strategic sales plans for individual accounts.Knowledge of lodging brands.Understands revenue management functions and account profitability.Strong communication skills (verbal, listening, writing).Strong problem-solving skills.Effective decision-making skills.Strong organizational skills.Excellent negotiation skills.Strong Presentation skills (verbal & PowerPoint proficient).Strong ability to analyze data (proficiency in Excel).Ability to develop and maintain relationships at all levels.Ability to use standard software applications and hotel systems including SFA.Education or CertificationHigh School Diploma or equivalent required; Bachelor's Degree in Hospitality Management preferred.Leadership CompetenciesAttach the Leadership Competencies template that corresponds to the career band for the position.Business ResultsBalanced Scorecard Results: Implements strategies and executes activities to drive financial results, achieve account portfolio revenues.
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