JOB SUMMARYThe National Account Manager - 'Government' is responsible for managing the relationship with assigned key accounts within the 'Government' (transient, group and catering) segment. The primary intent is to drive sales for hotels within South Africa. The National Account Manager 'Government' will also facilitate opportunities for outbound hotels at the customer's request. Proactively manages relationships with multiple stakeholders. Works in-conjunction with the National Account Team - 'Government' to ensure sales account revenue targets are achieved through strategic account management.This person will drive share and further penetrate assigned mid to large size accounts, to drive profitable revenue to support hotel sales strategies. Proactively manages relationships with multiple stakeholders, managing a diverse portfolio.SCOPE / BUSINESS CONTEXT / CANDIDATE PROFILEExperienceMinimum 2 years proactive sales experience.Skills and KnowledgeExcellent selling skills and understanding of sales processes; can effectively up-sell products and services; can bring a sale to closureStrong customer development and relationship management skillsKnowledge of group, extended stay and transient businessAbility to execute successful sales strategies and strategic sales plans for individual accountsKnowledge of lodging brandsUnderstands revenue management functions and account profitabilityStrong communication skills (verbal, listening, writing)Strong problem-solving skillsEffective decision-making skillsStrong organization skillsExcellent negotiation skillsStrong Presentation skills (verbal & powerpoint proficient)Strong ability to analyze data (proficiency in excel)Ability to develop and maintain relationships at all levelsAbility to use standard software applications and hotel systems including SFAEducation or CertificationHigh School Diploma or equivalent required; Bachelor's Degree in Hospitality Management preferred
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