Mr D, a division of takealot.com, is looking for a highly talented Junior Operations Associate to join our team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us!
Think you've been challenged before? Think again! Scale: Show the millions of Mr D customers what you can do Learn: We work with the best of the best, and then some. Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Superbalist.com and Mr D. We like to promote from within: Here's your chance. This position reports to the Operations Manager of Mr D. Your responsibilities will include: Working alongside the Mid-Level and Senior Ops Associate in our Process stream Conduct Quality assessments and provide report ready feedback including identifying common errors and proposing solutions Write up of Standard Operating Procedures, interrogating the process and highlighting gaps and errors Daily investigation of order exceptions, along with the compilation of reports on operational failures and customer complaints Assisting the account management, restaurant partner support and customer services team with operational analysis and feedback. Work to optimise operational processes across the business to drive growth and improve efficiency. Compilation of special enquiry reports. Support with market analysis. Work to facilitate performance improvement of various teams in the business through detailed analysis, identification of operational weaknesses, process development and innovation. Attributes required: Good communication skills, interpersonal skills Work under pressure Accuracy and attention to detail Deadline driven Problem solving skills Qualifications: A minimum of 1-2 years' experience in a similar role or a relevant tertiary qualification Degree or Diploma in business administration, engineering or finance Intermediate Excel skills Basic knowledge of SQL would be beneficial Let's talk about life @ Mr D The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny. No doors: We aren't fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great. Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy and more. Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times). Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. Free parking: No more 5km fun runs to your desk (unless you want to). Like what you see? If you meet the above you are an Extraordinary Mind. Apply today!!
Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.
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