Mr D, a division of takealot.com, is looking for a highly talented Junior Business Operations Analyst to join our team in Cape Town.We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us!Think you've been challenged before? Think again!Scale: Show the millions of Mr D customers what you can doLearn: We work with the best of the best, and then some.Grow: Expand your career in the fast-growing Takealot Group: Takealot.com and Mr D. We like to promote from within: Here's your chance.This position reports to the Head of Data & Analytics for Mr D.Your responsibilities will include:Generate regular reports and provide insights/recommendations to the business on topics such as:Operational and delivery performanceDriver supply, deployment, utilisation, and efficiencyRestaurant operational and trading performanceCustomer choice metrics and order behaviourApp performance and conversionMarketing, CRM, and Paid Media CampaignsAnalyse the success and effectiveness of product and process changesIdentify opportunities for growth within serviced areas as well as in currently unserviced areas based on demand, restaurant/driver availability and competitor activity.Facilitate the performance improvement of various teams within the business through the identification of operational and product weaknesses through testing/analysis and recommending process changes.Assisting the Head of BI & Analytics in compiling special enquiry reportsYour TeamYou will report to the Head of Data & Analytics of Mr D. Your regular points of contact will be the Mr D Operations, Finance, Customer Service, Marketing, Delivery, Sales and Engineering teams, as well as the wider Takealot Business Intelligence Team.Attributes required:Attention to detail in a high-pressure environment.Enterprising spirit and ability to take ownership of tasks.Strong interest in e-commerce.Strong team player.Strong analytical ability.Advanced Microsoft Excel/Google Sheets skills.Ability to verbalise and visualise findings/results.Ability to identify areas of improvement in current processes.Ability to use logic and common sense to arrive at conclusions.Willingness to buy into the requirements of working in a fast-paced, ever-changing, start-up environment.Exposure to a scripting language (e.g. SQL) and visualisation platforms (e.g. Qlikview, Looker, Tableau, PowerBI) is beneficial but not required.QualificationsRelevant tertiary qualification in commerce, science or engineering.1+ years' experience in an operations, finance, consulting, analysis or BI environmentLet's talk about life @ Mr DThe power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs.No doors: We aren't fans of stuffy offices or siloed work environments.Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away.Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities.Birthday leave: Enjoy your day off - you deserve it.Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.Free parking: No more 5km fun runs to your desk (unless you want to).Like what you see?If you meet the above you are an Extraordinary Mind. Apply today!!Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference
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