Miway Blink Support Agent

Who are we?MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the "what-ifs" of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay's core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you!Minimum Qualification Required• Grade 12/Standard 10/ Matric/ NQF 4• RE5 & FAIS qualified Essential Requirements• Fluent in English and another official language• Self-managed• Well spoken• Active listening skills• Self-motivated• Adaptability• Quality orientated and organised• Must be highly proficient in dealing with clients at all levels• Customer focus• Professionalism• Flexibility• Ability to multi-task and cope with pressure• Team player• Problem analysis and problem solving Knowledge and SkillsCustomer ServiceTeam SupportAdministrationQuality, compliance and accreditationPersonal AttributesCommunicates effectively - Contributing dependentlyDecision quality - Contributing dependentlyAction orientated - Contributing dependentlyOptimises work processes - Contributing dependently