Mis Specialist

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do?Santam Prive has a position available for a MIS Specialist who will be based in Johannesburg. The role is responsible for providing and reporting on the Prive performance and financials. The successful incumbent will also be responsible for achieving the Prive objectives by providing a service on an analysis and interpretation of key drivers.What will make you successful in this role?• Reporting on financial achievements against targets including but not limited to the following (Growth as well as profitability targets) and providing analysis with possible solutions to improve financial performance (churn rate, conversion per area)• Drive data accuracy and objectivity in the Performance management processes (Result Areas and Result Indicators) as well as published financial, tactical and strategic reporting• Assist in development of ad hoc actions/initiatives to achieve agreed strategic objectives, productivity, acquisition costs, channel optimization, client centricity and broker segmentation• Business Planning and Information management• Apply business intelligence to come up with proposals to drive business operational efficiency and identify opportunities, taking into account strategic priorities.•Evaluate the financial performance of Business Units and provide regular, relevant reports highlighting areas of inadequate performance• Provide assistance to Strategic Business Unit Head to build business cases and prepare strategic proposals3. Reporting• Analysis (Frequency & Severity tests)• Monthly Stats & Analysis (operational, tactical and strategic)• Productivity Report/Plan (operational & tactical)• Co-ordination with other business units within Segment Solutions are critical to be able to understand, design and develop new reporting tools• Facilitate utilization of relevant reporting tools amongst management to benefit from improved understanding and focused effort• Develop and implement meaningful reporting tools for Santam Business Units, and other relevant high-level reporting.  Qualifications and Experience• Degree or diploma in IT or Analytics would be an added advantage.• Minimum 2-3 years' experience dealing with management information systems and/or data analysis• Advanced knowledge of the financial services industry, especially the short-term insurance industry would be beneficial.• Advanced understanding of business, as well as supporting processes and technology. Knowledge and SkillsMIS reportsData trends and analysisMIS Database• Strong MS Excel, Excel Macros, Power Query and SharePoint skills.• MS PowerPoint and presentation skills• Critical thinking and argumentation skills• Excellent communication skills• Analytical and results orientated skills• Communication & Facilitation skills• Strong attention to detail with clear & concise data analysisPersonal AttributesOrganizational savvy - Contributing independentlyManages complexity - Contributing independentlyPlans and aligns - Contributing independentlyOptimizes work processes - Contributing independentlyCore Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Build a successful career with usWe're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.Turnaround timeThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Our commitment to transformationThe Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process. Our recruitment process OnboardingStep 8You made it. Here we ensure we receive all your documents to get you onto our payroll system. Our recruitment process AdvertiseStep 1Our vacancies are advertised between 3-5 days depending on the market availability of the skills required. Our recruitment process Step 2Could take a couple of days depending on the volume and the screening process, which various according to the complexity of the role. Our recruitment process Step 3Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process. Our recruitment process Telephonic screeningStep 4Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions. Our recruitment process Your interviewStep 5We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot! Our recruitment process AssessmentStep 6Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted the ensure the validity of your credentials. Our recruitment process Step 7Prior to an offer being made, there may be a second interview to meet with the Head of Department.Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview. Our recruitment process OnboardingStep 8You made it. Here we ensure we receive all your documents to get you onto our payroll system. Our recruitment process AdvertiseStep 1Our vacancies are advertised between 3-5 days depending on the market availability of the skills required. Our recruitment process Step 2Could take a couple of days depending on the volume and the screening process, which various according to the complexity of the role. Our recruitment process Step 3Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process. Our recruitment process Telephonic screeningStep 4Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions. Our recruitment process Your interviewStep 5We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot! Our recruitment process AssessmentStep 6Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted the ensure the validity of your credentials. Our recruitment process Step 7Prior to an offer being made, there may be a second interview to meet with the Head of Department.Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview. Our recruitment process OnboardingStep 8You made it. Here we ensure we receive all your documents to get you onto our payroll system.TIPS & TRICKSGetting ready for your interviewThere is not just one way to be successful at Santam, nor is there one way to interview with us. Interviewing is a two-way process - it helps us learn about you, and it helps you learn about us, our people, and what you could do here.Santam has been officially recognised by the Top Employers Institute as a Top Employer 2024 for excellence in people practices. This is the eighth consecutive year that we have achieved this accolade.
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