MiWay is a direct financial services company. We are passionate about service excellence, convenience, and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the "what-ifs" of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability, and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay's core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you!Minimum RequirementsMinimum Grade 12/Standard 10/NQF 4Relevant FAIS and RE qualification would be a benefitMinimum 6 months in the Short Term Insurance environment or Client Services or claims experienceKnowledge and SkillsExcellent knowledge of MiWay products and systemsMust be highly proficient in dealing with clients at all levelsProfessionalismSelf-disciplinedAssertiveDesire to excelProblem-solving skills and solution-orientedAbility to multi-task and cope with pressureAttention to detailExcellent administrative skillsGood communication skillsAble to work flexible hoursCustomer-focusedActive listening skillsMore than one languageTeamworkPersonal AttributesCommunicates effectively - Contributing dependentlyDecision quality - Contributing dependentlyAction orientated - Contributing dependentlyOptimises work processes - Contributing dependentlyCore CompetenciesCultivates innovation - Contributing dependentlyCustomer focus - Contributing dependentlyCollaborates - Contributing dependentlyBeing resilient - Contributing dependentlyDrives results - Contributing dependentlyTurnaround timeThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Deadline to apply: 12 November 2024.Our commitment to transformationAt MiWay, we believe in cultivating a positive and dynamic working environment that gives you the freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.
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