We are looking for an Engagement Manager to assist in leading our Microsoft Dynamics 365 Business Applications team within Decision Inc.. Good communication, managerial, and leadership skills are a must, and great technical ability is advantageous.
There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential.
Who Are We?
Decision Inc. is a leader in enabling its clients to make better decisions, faster.
The company's foundation is built in technology; however, what makes us unique is our understanding of effective decision making.
We represent the following leading global technology brands and are experts in the implementation, support, and execution of these technologies: Microsoft Dynamics 365 ERP and Dynamics 365 Business Central.
What Will You Do?
Team
The Development / Career Plan for individual junior team members
Measuring of individual KPIs against scorecard for junior team members
Ensuring the necessary skills and certifications of your team
Monitoring and maintaining staff loyalty & employee satisfaction for your team members
Clients
Performing account management activities within your client base
Actively engaging with your clients on new project work
Identifying and driving on-sell / up-sell within your clients
Preparing and managing action plans for your clients
Identifying and assisting with new leads and opportunities
Performing project scoping activities (new and existing clients)
Preparing realistic timelines & costing for new projects
Delivery
Full accountability for all projects within your clients
Ensuring project management quality and delivery
Project profitability in line with scorecard
Who Do You Need To Be?
Relevant Degree
Minimum 4 Years experience in a consulting environment
A minimum of 3-5 years in a leadership role, demonstrating the ability to manage teams, drive initiatives, and deliver results effectively
Knowledge of Microsoft Business Application tools (MS Dynamics or related ERP)
Strong problem solving skills and good communication skills, both written and verbal
Ability to explain technical concepts to business people in a language they understand, and business requirements to technical people
Ability to successfully manage and build strong relationships with a team and clients
Effective planning and organizational skills
Passionate and ambitious to deliver on the company's strategic plan
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