Mfc Account Executive

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description You will form part of the Mass Foundation Cluster which is one of the largest customer-facing business segments in Old Mutual. Our vision is to be our customers' most trusted financial partner, passionate about helping them achieve their lifetime goals. Our mission is to enable positive futures for our customers, by bridging the gap between their resources and their financial service's needs. Our primary goal is to facilitate access to financial solutions for our customers and to keep pace with their changing needs. Our target market is the low and emerging-middle income segment.
Let's Write Africa's Story Together! This role is responsible for managing a portfolio of existing clients with a view to retaining and growing the business and is individually accountable for achieving results through own efforts, over periods of 3 months to a year.
Co-create key account growth strategies with both external and internal portfolio stakeholders with a focus on channel market reach and access enablement.Influence and co-craft MFC Distribution provincial market management strategies by collaborating through the strategic relationship's portfolio.Increase Market Reach through Acquisition of strategic relationships in support of the MFC Distribution Strategies.Through leveraging existing and establishing new strategic relationships, increase access to key growth through a multi-channel distribution portfolio.Multi-Channel enabled Deal Making to establish new strategic sales and distribution relationships.Identify and drive opportunities to improve and expand product and service offerings.Specific Focus on service delivery to the Retail Mass Market Worksite Distribution channels by growing worksites and stop order opportunities.Manage relationships and ensure that Service Level Agreement standards are met or exceeded in all internal and external stakeholder engagements.Lead the measurement, assessment, and reporting on the performance of teams against targets and industry norms.Translate strategy into relevant service standards and processes, setting, communicating, and measuring the corresponding operational measures and targets.Deliver new business opportunities in the private and public sector market in support of the MFC strategy.Management of portfolio Administration in Support of National Key Accounts Manager.Management of Key Accounts Annual reviews and ensuring that appointments are set with decision makers.Obtain Union annual calendar of events and list of companies, unions organise within.Arranging national demand creation events, linked to Industry bodies that are present in portfolio industries.Executive Account Management Maintain and enhance growth and profitability of Strategic Accounts through collaborating and championing the delivery of the Old Mutual value proposition with specific focus on increasing financial inclusivity in the mass market and shared value creation for key strategic accounts.Drive the achievement of new and existing business profitability and growth targets by ensuring that services and solutions provided to MFC Strategic Key Accounts exceeds defined service level agreements across the key support departments.Execute customer centric strategies to continuously improve process, product, and systems to address changing service requirements that enhance the RMM partnership experience.Manage campaigns and interventions in line with opportunities, available resources, product scope and best practices while ensuring Return on Investment realisation.Actively manage and report on the achievement of Key Account Portfolio targets as well as industry performance and trends.Collaboration Manage relationships with MFC Distribution Channel provincial leaders to make it easier for new relationships to take shape and efficiently unlock access to shared value both within the business and for our external partners.Monitor and resolve escalated partnership queries and complaints timeously.Contribute to the streamlining and integration of new business processes and systems.Create collaborative relationships with other departments to determine internal and external process improvements designed to enhance the customer experience and create easy, value peace of mind.Optimise departmental performance through targeted business intelligence to ensure that it becomes the primary way of driving performance and execution.Stakeholder Management Maintain a customer led approach to stakeholder management.Through use of a data and mutual value led stakeholder engagement approach, develop a portfolio stakeholder engagement plan, which enables growth for MFC and its key strategic key accounts.Ensure a consistent, detailed understanding amongst all deal team members of the Market Management Portfolio targets, goals, performance levels, products, business rules and conditions.Finance Management Manage the allocated key account development, incentive, and expense budget for the team against set targets.Manage all costs, resource capacity planning, and utilization to support the achievement of Key Account development targets, volumes, operational budgets, and plans.Ensure that risk is managed optimally within the technical framework particularly in risk acceptance and underwriting appetite.Requirements Bachelor of Commerce.Minimum of 3-5 years of experience in account and partnership management.5 -7 years of management experience in a client-facing role in the industry, working in a matrix and multi-channel environment is key.5-7 years of distribution experience gained within a financial services company preferred.RE5.Ability to hunt and form relationships.Ability to engage with C-suite stakeholders.Ability to network and acquire new relationships and grow relationships.Ability to build deal teams and influence to deliver value through others.Skills Education Bachelor Commerce
Closing Date 16 October 2024
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19. All prospective employees are required to disclose their vaccination status as part of the recruitment process. Please refer to the Old Mutual's Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so. The Old Mutual Story! About UsOld Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending.
We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.

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