Mental Health & Substance Abuse Admissions

We are currently seeking a highly organized, professional, and dependable Admissions Coordinator to manage a variety of functions under the supervision of the Director of Admissions.
Role and Responsibilities Communicates with family members and potential clients, informing them about patient care expectations and necessary personal items/belongings for patients to bring upon admission.
Available to receive phone calls after hours, on holidays, and weekends.
Gathers financial and insurance information from the client/fiduciary in a prompt and secure manner.
Communicates effectively with the billing company.
Completes phone intake screenings with potential clients and uploads results into EHR.
Coordinates with medical and clinical staff to assess incoming clients.
Meets with families and prospective clients to accurately describe the program and services we offer.
Follows the Admissions Process as directed, adhering to step-by-step details.
Completes all necessary paperwork prior to a client intake as outlined in the Admissions Process.
Treats clients with dignity and respect, and communicates in a non-judgmental manner.
Assists with client transport as necessary.
Maintains professional boundaries with clients and interacts with them in an appropriate manner.
Sends out emails to appropriate staff with updates on new admissions and their estimated times of arrival.
Qualifications and Education Requirements 3+ years of administrative experience.
Satisfactory drug screen and background check.
Preferred Skills Experience in substance abuse treatment.
Strong time management and organizational skills.
Ability to communicate effectively and empathetically with clients and family members.
Experience with EHR systems.
If you are a dedicated professional with a commitment to providing excellent service and support to our clients and their families, we encourage you to apply.