Meetings & Events SpecialistJLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades, or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate.If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives.Role PurposeJLL Work Dynamics is currently searching for a confident and ambitious Meetings and Events Specialist who will report to the Meetings and Events Regional Program Manager. Working as part of the overall Meeting and Events Team, this role will be responsible for the coordination of Meetings and Events across the region.What this job involvesOverall responsibilities include:Support of onsite meeting and events teamsSupport and coordination of event stakeholders and partner teamsEnsure Outlook and Meeting room booking systems are up to dateCoordination of event setups with relevant teamsCoordination of meeting and event requests ensuring requests are completed in a timely mannerCoordination of employee experience activations and eventsEnsuring out of hours meetings and events are coordinated efficiently and effectivelyEnsuring service excellence across the regionCoordination of service support such as Facilities, Janitorial, and Security TeamsCoordination of Facilities Team to ensure rooms are correctly configuredEnsuring compliance with EHS requirements and standards for all meeting and event activitiesConvey relevant feedback to Line Manager and Program Manager when appropriateLiaising with Amazon Global Events Services teams where onsite meetings and events cannot be accommodatedAll other tasks and duties as requiredLeads site visits, planning meetings, and final details meetings with Amazon customer and supporting vendor partnersDemonstrates continuous effort to improve operations, service levels, and streamline work processesKey Performance IndicatorsPrevious experience working within a high-profile corporate environmentPrevious hospitality experience is desirableFluency in English and local languageProficient knowledge of Microsoft Office PackVery high attention to detailOutstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbalAbility to maintain professionalism at all times and be an ambassador of the teamBe an excellent team player with the want to go above and beyond for each otherWhat you can expect from usYou'll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits, and pay.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you...Apply today at jll.com/careers.Location: On-site – Cape Town, ZAFJob Tags: HiringIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
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