Dis-Chem Pharmacies' in Midrand has an opportunity available for a Medical Skin Specialist to join the team. The main purpose of this role will be to promote Bionike products and obtain new client base. The role will also be responsible for conducting training on the Bionike products.
Minimum Requirements:
Essential:
Grade 12/ Matric or Senior Certificate.
Diploma in Somatology.
Minimum 2-3 years' experience in Somatology or relevant field
Advantageous
Bachelor's Degree
Job Description:
Brand Awareness:
Build Bionike awareness, promote sales to existing customers and new customers.
Demonstrate and train customers and cosmetics consultants/beauty therapists on the correct skin care routine.
Implement special sales activities to promote product in store.
Conduct regional store visits regularly to ensure smooth running of in-store promotions.
Create information banners with product specifications.
Ensure correct merchandising is displayed on the isle, as well as pop ups in stores.
Research & Training:
Conduct research, complaints with the manufacturer and ensure that any unresolved issues are escalated to management.
Train Clinic Sisters, Pharmacist, Dermatologist as well as Oncology sisters on Bionike products.
Customer Service:
Advise and assist customers Medical Skin Services offered by Dis-Chem.
Identify and solve customer problems and requests with the skin care products.
Find and provide any information the customer needs as a Dis-Chem customer.
Use proper telephone etiquette when speaking with patients over the phone.
Administration:
Compile medical information.
Prepare information for Skin specialist that visits dermatologist etc.
Report any customer discrepancies to management.
General:
Adhere to Dis-Chem Policies, Code of Conduct, and Standard Operating Procedures.
Adhere to Health and Safety rules and regulations.
Adhere to Dis-Chem Uniform and personal appearance policy.
Competencies
Essential:
Computer skills – Microsoft Office: Word, Excel, PowerPoint, and Outlook.
Manage and execute processes of a project including time, cost, quality, change, risks and issues.
Develops innovative customer service initiative which significantly improves quality and enhances customer satisfaction
Acts as a role model to others and talks to others about the need for high standards and quality.
Formally delivers information to groups. Reaches deals or compromises.
Leads the development and integration of campaign plans across multiple disciplines within the organisations to gain greater efficiencies and success.
Engages on ongoing process of communication between a supervisor and an employee that occurs throughout the year in support of accomplishing the strategic objectives of the organisation.
Handles challenging or tense interpersonal situations.
Asks questions in ways that enhance the clarity, quality, and reliability of information.
Special conditions of employment:
South African citizen
General Computer skills. Unisolv
MIE, clear criminal and credit
Occasional local travel.
Be able and willing to work retail and flexi hours.
Remuneration and benefits:
Market-related salary
Medical aid
Provident fund
Staff account
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
