Job title : Medical Secretary Job Location : Western Cape, George Deadline : December 05, 2024 Quick Recommended Links Jobs by Location Job by industries Description Interpersonal Factor As a professional all services delivered needs to be in line with the Cancercare values, of CARE.
Each task needs to be consistently executed whilst at all times displaying a positive influence on all stakeholders and within the general working environment.
It is expected from the employee to deliver all tasks reflecting a willingness to operate outside the scope of the job description as per operational requirements.
The factors below cannot therefore be reviewed in isolation.
To display the company values: C - Compassion, A - Accountability, R – Respect, E – Ethics (CARE) Telephone/messages Professional Management of all telephone related task ensuring excellent patient care and satisfaction of all stakeholders Effective and smooth workflow Stakeholder satisfaction Scheduling Responsible for patient file preparation/scanning/.faxing/filing Use of office equipment computers, photocopying machines faxes ect.
General office/secretarial duties Upkeep of stats Record keeping Upholding daily filing Register all patient of different programs, E-auths/MED-E-MASS/NP REGISTER, Profdoc and Mosaiq Manage all Mail/letters/reports Proactive management of all operational unit needs (Stock, stationary, repairs etc.)
Smooth operating, patient centred, professional medical reception department Adherence to all SOP's ensuring quality and efficiency Stakeholder satisfaction at all times Financial administration Proactive assistance with regards to collecting of consultation fees and orientation of patients to company policy with regards to payment Coordinating and assisting with authorization process Assist with billing when MAC not available.
Informed patients Smooth workflow Improve cash flow Reduce patient waiting times Sound documentation of financial expenses Communication/Co-ordinating/ Patient care Responsible for coordinating all relevant communication with regards to patients care within the multi-disciplinary team and external stakeholders.
Meet and greet all patients Orientate all NP Handout, explain and receive and capture, ie.
NP Reg forms etc.
Build relationships with all external Drs, receptionist, Hospitals and M/A Smooth workflow Improved stakeholder satisfaction Quality service delivered Requirements Required Minimum Education Matric and Diploma in Management Assistance or Secretarial Certificate Required Minimum Experience 2 Years in Medical field Administrative / Management jobs