Medical Receptionist Surgical Practice Rondebosch, Cape TownOur client, a Surgeon based in Rondebosch is seeking to recruit an experienced medical receptionist who will attend to all the necessary responsibilities with professionalism and excellent patient care.Responsibilities:Greet and assist patients in a courteous and kind manner, whether in person or telephonically.Register new patients and capture insurance informationManage and schedule patient appointments, ensuring efficient use of healthcare providers' timeCoordinate and confirm appointments via phone, email, or messaging systemHandle appointment cancellations and rescheduling as neededAnswer and direct incoming phone calls and emails to the appropriate individualRespond to inquiries from patients, families, and other healthcare providers with professionalism and courtesyRelay messages accurately and in a timely mannerPerform general clerical duties such as photocopying, faxing, filing, and maintaining the officeInvoicing room consultations and treatmentsReceive cash and credit card payments and receipting thereofLiaising with medical aids regarding authorisations, admissions etcCo-ordinate theatre lists, bookings and liaise with the necessary key personnelMaintain practice inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for suppliesQualification and Requirements:MatricAt least 2 - 5 years' experience in a similar medical receptionist positionExperience within a surgical practice is an advantageExperience in medical software will be an advantageMicrosoft office suite experience and computer literateSkills and attributes:Strong interpersonal skillsProfessional communication skills (written & verbal)Ability to work under pressureAbility to work independently as well as with a teamAttention to detailOrganizedAbility to multitaskWell-presented and professionalTeam playerWorking hours:Monday to Friday, 08h00 - 16h00Possible overtime as neededStart Date:ASAPOnly candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.
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