Medical Receptionist Surgical Practice, Bellville - Cape TownOur client, a Specialist Doctor based in Bellville, is seeking to recruit an experienced medical receptionist who will attend to all the necessary responsibilities with professionalism and excellent patient care.Responsibilities:Greet and assist patients in a courteous and kind manner, whether in person or telephonically.Register new patients and capture insurance informationManage and schedule patient appointments, ensuring efficient use of healthcare providers' timeCoordinate and confirm appointments via phone, email, or messaging systemHandle appointment cancellations and rescheduling as neededAnswer and direct incoming phone calls and emails to the appropriate individualRespond to inquiries from patients, families, and other healthcare providers with professionalism and courtesyRelay messages accurately and in a timely mannerInvoice room consultations (theatre/hospital billing and debt collection is outsourced)Receive payments after consultations via YocoLiaising with medical aids regarding authorisations, admissions etcCo-ordinate theatre lists, bookings and liaise with the necessary key personnelMaintain practice inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for suppliesQualification and Requirements:MatricAt least 2 - 5 years' experience in a similar medical receptionist positionExperience with theatre bookings is essentialExperience in medical software (MedEDI) will be an advantageMicrosoft office suite experience and computer literateAfrikaans & English (written & verbal)Skills and attributes:Strong interpersonal skillsProfessional communication skills (written & verbal)Ability to work under pressureAbility to work independently as well as with a teamAttention to detailOrganizedAbility to multitaskWell-presented and professionalTeam playerWorking hours:Monday to Thursday, 08h00 - 17h00Friday 08h00 13h00Possible overtime as neededStart Date:February 2025Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.
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