Medical Receptionist

Description

Job Purpose

Provide administrative support to healthcare facilities by managing patient appointments, greeting patients, and adhoc assistance within the practice.

Requirements

Minimum education (essential)

National Senior Certificate

Minimum education (desirable)

Administrative or Secretarial Certificate/Diploma (Beneficial)

Experience on medical billing software (i.e., Elixir, Vericlaim)

ICD10 Codes

Minimum applicable experience (years)

5-8 years

Skills and Knowledge (essential)

Computer Literate (MS Office Suite)

Other

Working hours

Mondays to Thursdays: 9:00 am to 6:00 pm.

Fridays: 9:00 am to 1:00 pm.

Key Responsibilities

Performs clerical and administrative tasks required

Greets patients in the facilities and over the phone

Scheduling appointments / Calling patients to schedule appointments

Equipment sterilisation and keeping the practice tidy.

Preparing patients files

Assisting patients in filling medical forms

Maintaining accurate patient records

Answer patient inquiries / emails daily

Answering phone calls

Assists doctor, practice manager, and patients

Contacting and submitting insurance forms

Filing

Inputting data

Maintains medicinal supplies and equipment

Meticulous and organised

Exceptional multitasking and time management skills

Excellent communication and interpersonal skills

Handle patient emergencies

Maintaining information confidentiality at all times

Salary Offered

Market-related

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