Medical Receptionist

Key ResponsibilitiesGreet and assist patients with courtesy, both in person and on the phoneRegister new patients and capture insurance detailsSchedule and manage patient appointments, optimizing healthcare providers' timeCoordinate and confirm appointments via phone, email, or messagingHandle appointment cancellations and reschedulingDirect incoming calls and emails appropriatelyRespond to patient and family inquiries with professionalismRelay messages accurately and promptly to healthcare professionalsPerform clerical duties like photocopying, faxing, filing, and office maintenanceAssist with typing clinical reports, motivation letters, and feedback reportsProcess cash and credit card paymentsLiaise with medical aids for authorizations and admissionsMaintain practice inventory, check stock levels, and place orders for supplies
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