Medical Laboratory is looking for an administrator in one of its Satellite Sites in Germiston, Mulbarton (Alberton / Johannesburg South area), to assist with practice management focusing on pathology testing. It is a busy environment, and the successful candidate will have to be able to work in a high-pressure environment and have excellent multitasking skills. Main duties will include: - - Completing paperwork and forms relating to laboratory testing - - Working with existing staff to retrieve patient information relating medical aid schemes and memberships - - Working closely with staff to ensure that the test requirements are clearly communicated and marked correctly on the forms - - Checking availability of funds on various medical aid electronic query systems - - Ensuring that patients pay their accounts where there are outstanding accounts or short payments by Medical Aids - - Building sustainable relationship with medical professionals, other administrator staff as well as patients - - Effectively communicate with the Laboratory to collect samples and to release results - - Printing Laboratory reports and advising that the results are available, and to put emphasis on the results - - Working closely with the Laboratory Head Office to coordinate patient account management - - Capturing data on the Laboratories computer system relating to account detail and test debiting - Contacting patients regarding outstanding account and following up on payments. The following skills will be a benefit: - English & Afrikaans-speaking other African Lanuages and advantage - Having a medical background and being able to collect samples (bloods; urine, swabs etc.,), with a focus on phlebotomy or nursing - ICD-10 coding experience required with the collection of medical bills for medical practices - Credit Control/debt collection within a medical bureau, performing collections on laboratory patient accounts - Strong advantage will be given to individuals with background in Medical debt collections as well as experience in liasing with Medical Aid Schemes. - Good computer skills - Good money collection skills - Good accounting / bookkeeping skills - Previous medical administration experience i.e. medical debiting Being a strong person, able to work diligently on their own while still working as part of a team Qualifications: - Matric as a minimum with preferable Biology, Science and Accounting - Valid Driver's license and own reliable transport Work hours will be Monday Friday 0800 1700, with normal lunch and tea breaks. Saturday work will be required on a rotational basis. The successful candidate will report directly to Laboratory Management and will be required to look after the companies interest while working in the doctors rooms.
