Medical Centre Manager | Thohoyandou

Critical performance areas:Evaluate and manage work activities of all admin, nursing, cleaning, gardener, and Patient Care Consultant staff.Assist, support, and guide Team Leaders.Manage one's own time and the time of others.Maintain computerized record management systems (medical software) to store and process data such as patient information.Daily banking, statistics, and reports.Assist in establishing work schedules, tasks, and rosters for staff.Maintain effective communication between professionals, staff, and patients.Maintain and ensure excellent working conditions of the health centre.Monitor and supervise work done by service providers to ensure adherence to quality standards, deadline dates, compliance, as well as to correct errors or resolve problems.Investigate and resolve customer complaints by following due process regarding the company's internal processes.Ensure customer service employees adhere to quality standards, deadlines, proper procedures, and correct errors or problems.Manage and resolve all staffing issues, including performance evaluations and performance-related concerns, as well as monitor the progress thereof.Ensure that all maintenance and other contractor duties/work is reported to the head of operations.Investigate and facilitate disciplinary inquiries.Train new staff.Adhere to and ensure compliance with all company policies and procedures.Assist in conducting regular inspections of the centre and centre premises.Experience: Experience in a similar role is essential.Years of Experience: Between 3 - 5 Years.
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