Medical Assistance - Italian - English Cliams Handler

JOB SPEC – Italian & English Claims Handler About Us: We are the Cape Town African Medical Assistance branch of a global company, providing support to various international European insurance companies and their travelers.
Our staff members in Cape Town handle insurance and assistance claims with high professional standards in an international office environment, working on various international projects in liaison with other Centers around the world.
Job Description: We are currently looking for Italian speakers to fill the position of Claims Handler.
Key responsibilities include: Providing claims services Replying to incoming email inquiries Processing and arranging claims for medical and travel insurance.
Handling claims from start to finish, including data entry and invoice assessment.
Delivering friendly and outstanding customer service Responding to inquiries in a timely and efficient manner Working efficiently in a multilingual and multicultural team Job Requirements: Professional fluency in Italian Proactive and able to perform well under pressure.
Excellent attention to detail Flexible and open-minded to ongoing changes and training Matric or higher qualification Strong computer skills in Microsoft Office tools Ideally, SA VISA secured.
Preferred Qualifications: FSB registration (a significant advantage) Previous work experience in Medical Assistance, Insurance, Claims Handling, or Tourism What We Offer: A stable, global company background Training based on international professional know-how, systems, and various training platforms 21 days vacation per year Remuneration: Basic salary: R19,000.00 Medical aid covers for the employee and up to 2 minor dependents (paid by the company) Retirement Annuity Benefit (10% of basic salary, paid by the company) Performance bonus Free basement parking