Job Title: In-Stores Sales Consultant
Department: Cosmetics
Location: George
Report to: Sales Manager
Key relationships: Store Managers, Cosmetic Managers, Customer
The post as an In-store sales consultant provides first-class sales by answering any questions the consumer might have about a product. Acts as an expert in selling goods to consumers that meet their needs and desires.
Purpose of the Role/Role Overview
As an In-Store Sales Consultant at MAVALA Cosmetics, you will be responsible for keeping the section of MAVALA neat and tidy and hygienically clean. Testers and kits must also be clean and sanitized after each customer.
As an In-Store Cosmetic Consultant, your role is to make recommendations to customers about nail treatments, skincare treatments, and beauty products. Your primary responsibilities are making sales and providing general customer service.
General Duties/Key Responsibilities
Meet with customers in a sales environment to drive product sales and knowledge.
Meet customers' needs by demonstrating MAVALA products.
Maintain a well-presented and business-like demeanor.
Make sales appointments with clients.
Record sales and track targets.
Record customer details.
Sign register when entering and leaving the store.
Report sales daily to the sales manager before 6 pm.
Ensure proper presentation of products on shelves and stands.
Inform customers of prices and special offers.
Follow up with any client to ensure satisfaction with the product.
Cross-sell beauty products when appropriate.
Replenish stock as needed.
Adhere to all company policies and procedures.
KNOWLEDGE
Have MAVALA product knowledge.
SKILLS AND ABILITIES
Time-oriented.
Friendly.
Excellent interpersonal and communication skills.
Self-motivated.
Results-oriented.
Reliable.
Able to deal with difficult clients or customers.
A clear focus on customer satisfaction.
EXPERIENCE
3 years of previous sales or cosmetic experience is essential.
Previous experience working with large retailers such as Dis-Chem, Clicks, Woolworths, and independent pharmacies.
QUALIFICATIONS
Matric.
Must have reliable transport.
Fluent in English (Afrikaans is advantageous).
Job Types: Full-time, Part-time
Experience:
Cosmetic: 3 years (Required)
Sales: 3 years (Required)
Beauty: 3 years (Required)
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