Matriculants/Grade11 For Office Work

Why do we need you?

Respond quickly and efficiently to all incoming sales enquiries via telephonic or email.
Follow-up on all queries', preparing proposals where necessary.
Assisting with technical advise / support and recommending alternative products when applicable.
Processing of Customer Quotes, Orders timeously and accurately.
Liaising with FWD Agents
Handle and safeguard of confidential information;
Address any complaints in a professional and timeous manner;
Escalate any problematic issues to the Supervisor on duty;
Provide professional Customer service at all times.