Matriculant

Matriculant from 2023 Computer literate on MS Office The company will provide training towards an Internal Sales position. Key responsibilities and accountabilities To create sales order on computer system To liaise with customers when there is a possible stock shortage To liaise with representative on price and material supplied to customers To request faxed or emailed orders from customers To ensure, when creating an order, correct account, item, quantity and pricing are used To ensure that the correct procedure is followed for customers whose account is on hold? To inform respective sales representative of customers on hold due to no payment To liaise and communicate with warehouse and production To ensure customer care and customer service To ensure customer queries are dealt with, without delay To handle tele sales and do market research To ensure that customers are offered other products when ordering or any other requirement that might be needed To ensure that no manufactured items are created without an official written order To ensure that proof of payment on COD customer are received before order for manufactured items are created No items to be delivered without payment To ensure that internal sales equipment is maintained in a proper manner To ensure that the internal sales area is kept neat and tidy at all times To ensure that safety standards are kept in accordance with company policy To ensure that no unauthorized person/s enter the internal sales office without authorization To ensure that proper housekeeping is managed at all times Provide weekly feedback relating to lost sales and back orders. To ensure that filing is done on a daily basis and that PODs are filed appropriately