Level 13P.
Brand & Advertising; Internal Communications; External Communications; Customer Experience Design; Research; Product Development; Solution Development; Pricing; Vision/ Strategic Planning; Strategic Forecasting & Analysis; Marketing Operations; Customer AnalyticsResponsibilities:Drive development and management of FedEx Communications program regionally, focusing on reputation building, external media relations, issues and crisis management, and community relations; support business and communications objectives; ensure FedEx is properly represented in external channels including media and social in a cost-effective manner.Drive content development including Q&As, speeches, articles, presentations, and briefing materials as well as social/digital channels that support Communications programs.Develop and implement crisis communications to ensure all external critical issues are handled appropriately and minimize risks to the brand.Build relations and drive community programs with non-profit organizations; seek, review, and submit community relations requests for programs to ensure alignment with business objectives; implement approved regional community relations activities to effectively position FedEx.Develop and use quarterly analytics to optimize programs to drive communications results.Job Requirements:Masters/bachelor's in public relations and/or communications.At least eight (8) years of experience in Communications discipline with good knowledge of principles of social media.Strong media relations experience and proven track record in reputation building.Solid understanding of project management principles and strong project manager.Ability to support and connect business strategy to the communications strategy.Proficient command of English with solid English copywriting and editing skills.Excellent communication (oral and written) and presentation skills.Experienced in being an advisor and counsellor to senior leadership.Strong and collaborative team player.Skills:Analytical SkillsJudgement & Decision Making SkillsLeadership SkillsPresentation SkillsInfluencing & Persuasion SkillsAbout FedEx:FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by 'Fortune' magazine.
Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe.
Our outstanding team of FedEx team members is tasked with making every FedEx experience outstanding.We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
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