Marketing Manager

Who are we: A leading financial services providerWho are we looking for: A Marketing Manager with retail or finance industry experienceWhat will you do: Advertising Develop and present an advertising strategy, measure ROI, and adjust for optimization.Branch Marketing Maintain brand consistency through signage, manage supplier relationships, implement promotional strategies, and provide marketing tools for branches.Customer Relationship Management (CRM) Implement a CRM strategy to engage customers and improve sales, analyze client data, and manage client communications effectively.Corporate Social Investment (CSI) Develop and implement a strategy to maximize brand visibility and association.Marketing Executive/Manager Report the return on marketing spend quarterly.Public Relations and Reputation Management Implement a PR strategy, monitor media mentions, and manage negative publicity promptly.Internal Marketing Create platforms and content to educate staff, and manage the staff uniform policy for brand exposure.Customer Care Call Centre Management Oversee the call centre team, ensure SLA compliance, report customer care data, propose new platforms, and improve service levels.Digital Marketing Implement a digital marketing strategy, optimize SEO and loan applications, develop social media content, and present new technologies for approval.What to you need: • Advanced Computer literacy• Excellent verbal and communication skills• Strategic and critical thinking.• Social media, internal communication, website, and public relations, advertising, promotional content• Leadership, planning and organising skills• Judgement and decision-making• Customer service orientated• Sense of urgency• Proactivity• Persuasiveness• Professional demeanour• Stress handling and resilience• Team player• Interpersonal skills• Marketing across a full spectrum• Expert grasp of the English language• Expertise knowledge of all digital channels• Expertise in media and advertising• Ability to manage large budgets