Who we are
We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients. We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing and management of their assets. Our dedication to quality and excellence sets us apart in the industry.
Why choose us
Be part of a forward-thinking culture that values entrepreneurial spirit and celebrates your best work. Collaborate with talented property professionals, leverage unparalleled resources, and enjoy opportunities for both personal and professional growth. At JHI, your contributions are encouraged and celebrated, ensuring a rewarding journey as you advance in your career.
About the role
We are seeking a dynamic Mall Marketing Manager to oversee and coordinate all aspects of on-site marketing initiatives. This pivotal role involves formulating and executing sustainable marketing and brand strategies, driving public relations and communication policies, and effectively managing the outputs of the marketing and information team. As a key representative of Centre management, you will play a crucial role in enhancing the Mall's brand presence and customer engagement.
What you will bring
Minimum Grade 12
Degree in Marketing, business administration or similar qualification
Between 3 – 5 years of relevant experience, Retail management sector or similar role
Proficiency in computer applications including MS Office (Excel, Word, Powerpoint).
A working knowledge of market research techniques
Advanced financial skills, including budget control
Familiarity with social media and web analytics
Excellent English written and spoken communication skills
Strong organisational and time management skills
In-depth knowledge of marketing best practices
Working knowledge of demographics, target markets, mix of use
What you will be doing
Are you passionate about crafting compelling brand stories and driving dynamic marketing strategies? We're seeking a driven Mall Marketing Manager to lead our team in creating impactful campaigns and fostering community engagement. If you thrive in a fast-paced environment and have a knack for strategic planning and team leadership, we want to hear from you.
Your key responsibilities will include:
Develop and execute the Mall's annual marketing strategy and budget.
Manage and control marketing expenditures in alignment with strategy.
Coordinate creative campaigns and manage the advertising process.
Act as the brand custodian for the shopping mall.
Supervise and support the marketing team, overseeing their performance.
Plan and implement promotions and events to enhance brand awareness.
Cultivate media relations and oversee publicity efforts.
Strategize and oversee promotion court sales activities.
Coordinate the Mall's CSI (Corporate Social Investment) program.
Ensuring a formal tenant relationship plan that effectively aligns with the strategy.
Initiating tenant training, workshops, service audits, and awards programs as required.
Implementing a research strategy and overseeing appointed service providers.
Ensuring effective communication plans, including regular tenant newsletters and updates.
Submitting detailed monthly reports for Mall owner packs and as required.
Ensuring that monthly marketing newsletters are detailed, comprehensive, and submitted in good order.
If you're ready to bring your strategic vision and marketing expertise to a dynamic retail environment, apply today and be part of our journey towards excellence in mall marketing and customer experience.
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