Cape Town, South Africa | Posted on 29/10/2024 Established in 2001, RSAWEB is South Africa's fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses. We are obsessed about ensuring all our customers receive the best possible digital experience and exceptional customer service. Thousands of customers have given RSAWEB a 5-star rating, with an average rating of 4.7 out of 5 on Google – the best-rated ISP in South Africa. We are extremely proud of winning KFM's Best of the Cape Awards: Best ISP in 2021 and being one of the fastest streaming ISPs on Netflix and a consistently toprated ISP on MyBroadband. These accolades are not for nothing, as we constantly strive to improve our products, services, and solutions to enhance each customer's experience. Having invested heavily in infrastructure, RSAWEB has built a strong presence in South Africa with Data Centres in Johannesburg and Cape Town. Specialisation fields: • Cloud infrastructure • Mobile connectivity and data management At RSAWEB, we are passionate about using our creativity to provide innovative solutions and services that allow our customers to succeed in all areas of life. Our mission transcends our values through every customer, every interaction, every connection, every day. Where will the successful candidate fit in? The position is for Marketing Lead in the RSAWEB Business team based in the Cape Town office. You will report to the Head of Enterprise and work closely with the Cape Town and Johannesburg based Sales Managers. The successful candidate will manage RSAWEB Business marketing objectives with a quarterly view on execution while aligning them to an annual marketing plan. Know our customers, know our team, and support the sales effort with effective marketing, customer and/or team events, ensuring alignment to the Business team sales objectives. Job Responsibilities: Engaging with Product Owners within the RSAWEB Business team to ensure alignment of marketing strategies and campaigns.Contributing to the development of RSAWEB Business Annual Marketing Plan by researching which areas to target, pricing, and developing new and exciting promotions.Provide effective self-leadership and guidance to members of the RSAWEB Business team for Marketing Execution.Coordinating and managing the development of marketing projects and activities as planned, for RSAWEB Business, working with the Marketing team.Organizing the sourcing and final production of branded items and collateral whilst keeping stock of inventory, placing orders; verifying payment and receipt.Providing insights to the RSAWEB Business team through competitive market research of competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising.Preparing marketing reports specific to RSAWEB Business by tracking, analysing, and summarizing sales and marketing data.Monitoring and updating progress of the RSAWEB Business Annual Marketing plan at a project level with the key stakeholders in RSAWEB Business, Marketing, and at executive level as required.Monitoring RSAWEB Business allocated marketing budgets by comparing and analysing actual results with plans and forecasts.RequirementsMatric Certificate is essential. Tertiary level marketing Diploma or Degree is preferred.A minimum of 3 years of marketing experience and/or project management in a similar environment.Proven ability to plan, develop and execute marketing plans.Effective relationship management skills internally and with Fibre Network Operators.A reliable vehicle and valid driver's license are preferred.Excellent teamwork and communication skills.Commitment to delighting customers and creating a trusted environment for team members and customers to engage in.Ownership – able to take responsibility, troubleshoot problems and work with teams to get results.Ruthless on customer service excellence.Must be proficient in both oral and written communication skills (English and Afrikaans).Able to cultivate trust and credibility with peers and customers and maintain strong working relationships at all levels of RSAWEB.Positive attitude, self-motivated and managed.Energetic and goal orientated.Medical Aid and/or Medical Insurance.Discounted Internet Connectivity.Access to an Employee Wellness Program (ICAS), providing free 24/7/365 counselling for you and your family in your household, as well as other health and wellbeing resources, provided by registered professionals.Exposure to the latest industry technologies and standards in a fast-paced, technologically advanced environment.A hybrid work environment that is linked to company policy (company policies may be adjusted as required to address market and other business demands over time).Lastly, a work environment that rivals the very best!No application will be considered if all requirements are not met from a skill set perspective. If you have not heard from us within 2 weeks of submitting your application, please consider your application as unsuccessful.
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