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Job TitleMarketing Administrator
LocationSelby - Johannesburg, GP 2001 ZA (Primary)
Occupational LevelProfessional
Job CategoryMarketing
Job TypePermanent
DescriptionBankservAfrica forms part of the South African National Payments System and is a trusted partner of the financial industry, including banking institutions.
Therefore, employees are required to adhere to unwavering standards of honesty and transparency in performing their duties.
PURPOSEAs a key member of the marketing team, the main purpose is to provide professional administrative support services to the Head of Marketing and the Marketing Department to ensure a seamless experience for internal and external stakeholders in support of our business strategic goals and needs, brand values, and marketing principles.
You will engage with the following stakeholders:
Senior ManagementBoard of DirectorsRegulatory bodiesDirect reports to Manager: Events, Operations, and Internal StakeholderVendors / SuppliersInternal TeamsExternal customers / stakeholdersYour key responsibilities include:Stakeholder EngagementAdministrationCompliance and Risk ManagementSpecific TasksPeople: Skills sharing and transfer, supportAdministrationEnsure all administration is concluded in accordance with internal governance and policy requirements.Manage, create, and organise cohesive administrative processes in accordance with the overall marketing requirements.Understand the marketing department's calendar of initiatives and its stakeholders.Manage and maintain credit card, invoice, and Purchase Order processing; agreements; Service Level Agreements (SLAs); assist with obtaining quotes; sourcing of vendors/suppliers.Upload final documents to the relevant centralised database and any other internal marketing, financial, and legal platforms.Assist marketing team where needed, e.g., at activations (events), coordinate with third-party suppliers/facilities for the delivery of supporting items for events to venues; collection of items from vendors.Maintain the capture of invoices against the budget.All administrative functions follow governance and are meticulously maintained, including effective use and familiarisation with BankservAfrica's CRM system and any other marketing systems that would need to be used.Order, deliver, and track promotional items, including maintaining a record of all items in stock.Manage the ordering and delivery of requests for the BankservAfrica Guide to Payments book; ensure all invoicing is processed timely; and delivery and notification are issued in accordance with process and workflow requirements.Golf booking request management with internal requestors and the Golf Club in respect of our corporate golf membership and associated services offered by the club.Monitor and reconcile usage of club membership against pre-purchased vouchers and club records.Initiatives / Administrative Projects for Continuous ImprovementIdentify and scope opportunities for improvement/innovation.Deliver client or company-specific projects in line with company standards and in agreement with line manager.Specific TasksConserve marketing management and team time by reading, researching, and routing correspondence, drafting letters and documents, and by collecting and analysing documents.Maintain management's time by planning and scheduling meetings, conferences, etc.Perform general personal assistant duties required by the Head of Marketing.Manage and schedule Marketing Team meetings.Offer a diversified, relevant, and complete range of services, e.g., maintain a local and useful consolidated, cohesive filing and retrieval system on Marketing Sharepoint folder.Produce and disseminate accurate, approved minutes of meetings and notes for meetings in a timely manner and track outstanding action items from such meetings.EXPERIENCE• At least 5 years senior secretarial/PA experience and administrative management experience.
• Working in marketing and communications teams; and payments/financial services would be advantageous.
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