time left to apply End Date: December 16, 2024 (12 hours left to apply)
job requisition id R26598
Job DescriptionTo execute within area of responsibility and under guidance and supervision, on market research and analytics, by gathering and analysing data of the competitive landscape of the banking sector to ensure optimal service delivery, profitability, sustainability and future competitive growth.
Prevent wastage and identify process improvements to contain and reduce costs.Deliver internal and external customer service excellence through adherence to quality service standards.Participate in planned activities that are appropriate for own development.Implement projects/initiatives under guidance and supervision to ensure optimal service delivery, profitability, sustainability and future competitive growth.Deliver on approved projects/initiatives and ensure alignment to data practices under guidance and within area of responsibility.Display and encourage an appreciation of teamwork and inclusivity.Develop, encourage and nurture collaborative relationships across area of specialization.Compile reports that track progress and guide business to make informed decisions.Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialization.Deliver customer experience excellence in own service delivery aligned to Organizational values and service standards.Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.Job DetailsTake note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 16/12/24
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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About UsServing retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career. Especially if you want to change people's lives, in an authentic, profound and sustainable way.
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