Market Research Analyst-1FNB Retail Marketing is looking for a dynamic and highly effective Market Research Analyst to join their team. The successful applicant will be required to execute within area of responsibility and under guidance and supervision, on market research and analytics, by gathering and analyzing data of the competitive landscape of the banking sector to ensure optimal service delivery, profitability, sustainability and future competitive growth.
Are you someone who can: Prevent wastage and identify process improvements to contain and reduce costs.Deliver internal and external customer service excellence through adherence to quality service standards.Participate in planned activities that are appropriate for own development.Implement projects/initiatives under guidance and supervision to ensure optimal service delivery, profitability, sustainability and future competitive growth.Deliver on approved projects/initiatives and ensure alignment to data practices under guidance and within area of responsibility.Display and encourage an appreciation of teamwork and inclusivity.Develop, encourage and nurture collaborative relationships across area of specialization.Compile reports that track progress and guide business to make informed decisions.Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialization.Deliver customer experience excellence in own service delivery aligned to Organizational values and service standards.Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.You will be an ideal candidate if you have: Relevant Degree or Diploma.Ability to analyze data insights would be advantageous.2 – 5 years of experience in a similar role.Great reporting and presentation skills.Relationship Management skills as well as the ability to engage with different stakeholders at all levels.You will have access to: Opportunities to network and collaborate.Challenging work environment.Opportunities to innovate.We can be a match if you are: Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.Adaptable, curious and willing to learn.Passionate in providing insights.Thrive in a collaborative environment.Are you interested to take the step? We look forward to engaging with you further. Apply now! Job DetailsTake note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 23/10/24
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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