Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs.
The Role The purpose of this role is to drive portfolio growth for digital services and manage the operations of the RMS Centre.
Key Responsibilities: Apply subject expertise in evaluating business operations and processes.Manage collaborations to enhance long-term customer relationships at all levels.Contribute towards the development of technical competence related to telemetry and RMS services.Collaborate with relevant stakeholders to effectively understand business processes, and translate technical information into coherent business information.Clear and effective communications with customers that demonstrate the value proposition of the digital service offerings.Determine the processing methodologies to best transform data into usable business intelligence.Identify technical issues in data acquisition, processing, utilisation, assess and resolve any issues found.Generate and disseminate RMS reports to customers and relevant stakeholders for data insight purposes.Communicate the organization's direction to the team so everyone understands the vision and strategies and accepts their validity.Train, motivate and lead employees in order to optimize workplace productivity and promote professional growth.Comply with all aspects of the Sandvik Environment, Health and Safety Policy, and any reasonable instructions, procedures or systems of work which are given in the interest of providing safe work practices in the workplace and to eliminate environmental harm.Your profile: Trade Certificate/National Diploma (NQF 6) in Mining/Mechanical/Electrical Engineering.Data analytics certificate (advantageous).3 – 5 years of relevant work experience (preferably maintenance environment using trackless mechanized mining machinery).1 -2 years of people management experience.Telemetry and analytics experience.Experience in technical report writing.Physical and medical ability to function in an underground mining environment.Highly analytical mindset.Highly developed time management and organizational skills.High level of initiative, drive and determination to achieve goals and targets set for customer satisfaction.Ability to communicate clearly at all levels.Please note that, should you not receive any response from us within 14 days, your application has been unsuccessful; we however thank you for your interest in our company. In-line with our EE Plan, HDSA (Historically disadvantaged South African) candidates will be given first preference. Please note that you must be physically and medically fit to work in a mining environment including meeting all customer vaccination requirements. Attach vaccination certificate to application. We offer an interesting role in an international business environment as well as opportunities for professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers.
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