Job OverviewThe successful individual will be responsible for managing 5 stores within a 65km radius of their base location. The individual will oversee the execution of marketing and operations plans, coordinating specific marketing, administrative, logistics, HR, sales, and operations sequences, and handling general applications and interventions associated with store functionality.Location: Candidate will oversee and manage 5 stores within a 65km radius of their home base.Experience:Minimum 5 years' experience as a Store Manager in a retail environment.Clothing retail experience is essential.Travel:Extensive travel between stores within their cluster.Regular store visits are required.Reporting Structure:Relief Manager will report directly to the respective Area Manager.Qualifications:Minimum requirement of a Matric + 5 years' experience as a Store Manager in a clothing retail environment.Driver's License and the ability to drive.Flexibility to travel and work in stores in different towns as per operational requirements.Competencies (Skills and Attributes):Analytical ThinkingCoaching & Developing OthersCustomer Insight & FocusDecision MakingPerformance FocusProblem SolvingWorking Tools:Pool Vehicle, Company Cell phone, and Company Laptop.Salary: Negotiable depending on experience and qualifications.Key Responsibilities:Asset Management:Ensure the outside of the stores are kept neat and tidy and that inside fixtures and fittings are maintained.Co-ordinate maintenance and repair services.Protect and secure all company assets in the stores.Stock Control:Responsible for all stock and accountable for overages and shortages.Prepare requisitions to replenish stock when required.Identify and report on slow selling items.Conduct stock takes and manage shrinkage as per company standards.Manage quality and quantity aspects of merchandise assortments.Co-ordinate the layout of shelves and merchandise displays.Identify new ways of promoting merchandise.Ensure required housekeeping standards are maintained.Marketing and Sales:Manage implementation of marketing promotions to maximize sales opportunities.Prepare and direct staff in merchandise displays in alignment with sales and marketing requirements.Actively participate in promotions.Stay up to date with current advertising trends.Provide sales leadership to staff.Stay current with products, marketing, and pricing of area retailers.Achieve and exceed store sales targets.Initiate changes/improvement suggestions.Administration and Cash:Ensure standard of administration and procedures in stores are met.Verify proper procedures when handling cash daily.Manage controllable expenses affecting branch profitability.Report daily figures to Area Manager.Security / Risk:Manage security in all business aspects and ensure adherence to security procedures.Monitor security staff performance.Ensure Health & Safety standards are met.Attend to alarm calls/call-outs.Customer Services:Train staff in customer service.Assist customers with enquiries and complaints.Apply customer service principles enthusiastically.Continuously satisfy customer needs and attract clientele.People Management:Assign employees to specific duties based on job descriptions and goals.Encourage, assist, and train employees to drive sales.Manage staff performance and development.Ensure adherence to procedures and policies.Manage store staffing through company recruitment processes.Manage time and attendance of staff.Minimum Requirements:Matric Certificate.NQF 5/6 Certificate or Diploma in Retail/Business Management (advantageous).Valid Driver's License – Code 8 unendorsed + ability to drive a light motor vehicle.5 years minimum experience as a Branch Manager in a clothing retail environment.Flexibility to work in different stores/towns as per operational needs.Undertaking:Criminal/Credit Check.Qualification verification.Computer and Psychometric assessments where required.First Aid/Firefighting training.
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